Delivery & Returns
Delivery & Returns
To ensure fast delivery at a reasonable rate we work with a panel of delivery companies to get your furniture to you.
We welcome collection by appointment, free of charge. Please not that proof of purchase will be required when collecting items in person.
Our delivery charges are as follows:
| Delivery Method | Price |
|---|---|
| Collection (Band 0) | FREE |
| 2-3 Working Days | £75 |
| 7-10 Working days | £66 |
| Small Items (*Regular parcel carrier) |
£40 |
- Where purchasing more than one item the first item will be charged at full price and any additional items charged at half the price of the listed delivery charge.
- Most of our items are delivered using specialised and experienced furniture couriers, this generally involves single person delivery crews whom may require assistance unloading and moving heavier items, if you are unable to assist please contact us to discuss additional delivery options.
- Some of our items may be dispatched palletised via a freight company, the customer is expected to dispose of the pallet and packaging materials. When Items are delivered palletised.
- Smaller items may be dispatched using a regular parcel courier service.
- Delivery to some areas of the UK including Scotland & The Highlands, Wales, Northern Ireland, Cornwall and Lands end may subject to a additional delivery charges.
- If you live within 5 miles of our warehouse we may be able to offer delivery at a reduced price please contact us for a quote.
*Items are dispatched for delivery within 3 working days of payment receipt and complete delivery within 7-14 working days. *Some remote locations may exceed this time frame
We are confident that you will be delighted with your purchase, in the unlikely event you should wish to return your item we are offer a 7 days return policy for items received damaged or misdescribed. Items must be returned in their original packaging within 7 days commencing the day of delivery. Once the item arrives back with us it will be inspected and a refund issued within 30 days of your order being cancelled.
If items are received damaged or faulty they should not be signed for, damage must be reported to the driver on receipt of delivery.